1. Introduction
Welcome to Kite Star Tourism. By accessing our website, booking our services, or engaging with our team, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making any booking.
2. Booking & Payments
All bookings must be made through our official website, authorized agents, or customer support.
A deposit or full payment may be required to confirm your booking, depending on the package.
Prices are subject to availability and may change without prior notice.
Payments must be made via approved payment methods provided by Kite Star Tourism.
3. Pricing & Inclusions
Package prices include only the services specifically mentioned in the itinerary.
Additional costs such as visa fees, travel insurance, personal expenses, and optional tours are not included unless stated.
Any increase in taxes, government fees, or fuel surcharges may be charged to the customer.
4. Cancellation Policy
Cancellations must be made in writing via email or official communication channels.
Refund eligibility depends on the cancellation timing and supplier policies.
Certain bookings such as flight tickets, visa fees, and hotel reservations may be non-refundable.
Refund processing may take 7–21 business days.
4. Travel Documents & Visa Responsibility
Customers are responsible for ensuring they have valid passports, visas, and other travel documents.
Passport must have at least 6 months validity from the travel date.
Kite Star Tourism is not responsible for visa rejection or delays.
5. Changes & Modifications
Any request for changes in travel dates, itinerary, or services must be made in advance.
Modifications are subject to availability and may incur additional charges.
Kite Star Tourism reserves the right to modify itineraries due to unforeseen circumstances such as weather, political conditions, or operational issues.
6. Travel Insurance
We strongly recommend all travelers purchase travel insurance.
Kite Star Tourism is not liable for any loss, injury, accident, delay, or damage during the trip.
7. Customer Responsibilities
Travelers must comply with local laws and regulations of the destination country.
Any damage caused to property, hotels, or vehicles by the customer will be their responsibility.
Customers must behave respectfully toward staff, guides, and fellow travelers.
8. Liability Disclaimer
Kite Star Tourism acts as an intermediary between travelers and service providers (airlines, hotels, transport, etc.).
We are not responsible for:
- Flight delays or cancellations
- Natural disasters
- Political unrest or unforeseen events
- Loss of baggage or personal belongings
Our liability is limited to the amount paid for the service booked.
9. Health & Safety
Travelers must ensure they are medically fit to travel.
Any health conditions must be disclosed before booking.
We are not responsible for any medical emergencies during travel.
10. Force Majeure
Kite Star Tourism shall not be held responsible for cancellations, delays, or changes due to circumstances beyond control, including:
- Natural disasters
- Pandemics
- Government restrictions
- War or civil unrest
11. Intellectual Property
All content on our website, including logos, images, and text, is the property of Kite Star Tourism.
Unauthorized use or reproduction is strictly prohibited.
12. Privacy Policy
Personal information shared with us is used only for booking and service purposes.
We do not share customer data with third parties without consent, except as required for travel arrangements.
13. Governing Law
These Terms & Conditions are governed by the laws of India.
Any disputes shall be subject to the jurisdiction of local courts.
14. Acceptance of Terms
By booking with Kite Star Tourism, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
For any queries, feel free to contact Kite Star Tourism customer support. support@kitestartourism.com